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ATM: A curse or a blessing?




When ATM(Automated Teller Machine) was introduced into the Nigerian Banking Sector, we were convinced to accept it due to the numerous benefits it provides its users.



Indeed, one cannot overlook the benefits of using the ATM, however, the woes it has caused many Nigerians should not be ignored either.



I had been hearing a lot of reports on the havocs the ATM has caused many bank account's holders in Nigeria but I paid little attention to it until I too met my waterloo. On October 23, 2009 I visited my bank (Bank PHB) to make a withdrawal from the ATM but surprisingly, the machine did not pay me. Initially, I thought it was a minor problem that would soon be solved since there's a peculiar problem to all ATMs in Nigeria which is service problem, but I was wrong as seconds turned to minutes, minutes to hours and hours to days and the problem persisted.


Then, I became jittery and cold and the first thought that came to my mind was that whether the bank had liquidated since it was among the eight banks whose MDs were laid off by CBN for reckless money lending without proper security and for gross misconduct and mismanagement of funds in their possession. So, for the one week the problem lasted, all the bank's customers all over Nigeria in which I'm one of them were disappointed for not able to withdraw our money when we needed it most. But, we were later told that the problem arose due to the break down of their internet server which supplies service to the ATM.


Nevertheless, the big question which I want all Nigeria banks to answer is, why is it that the ATMs are no longer secured for their users? Are they not aware that many lives, families and businesses have been ruined due to the failure of this ATMs? What measures are they taking to combat theft and other fraudulent activities perpetrated on the ATMs by fraudsters? These and many other questions need to be answered by the CEOs of the Nigeria banks if they want us to continue having faith in them and in their services or otherwise, we, Nigerians, will stop keeping our money in their banks and looking for other alternatives in which our money can be secured.

John Odebunmi,
www.adex.4t.com

Views: 4

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Chinyere Precious Anakor Comment by Chinyere Precious Anakor on May 12, 2010 at 4:43pm
my dear sumtimes is a blessing while some times it is a very big curse no matter ur bank for me hav nt used it 4 once. dont think i like it at all
JOHN NSA Comment by JOHN NSA on February 13, 2010 at 10:03pm
My brother, while i sympathize with you and other Nigerians who might have shared in this sorry experience, i also wish to let you know that for me, ATM has remained a Blessing. It is a matter of which Bank are you dealing with?
While i wouldn't wish to be seen to be marketting on this medium but i will not hesitate to invite you to FCMB where your experience will be different and you'll agree with me that in Nigeria ATM can be a Blessing.
DON MARK Comment by DON MARK on January 3, 2010 at 6:47pm
YES I THINK THEY SHOULD LOOK INTO THIS. NOT JUST TAKING OUR MONEY AND WE CANT HAVE ACCESS TO IT WHEN NEEDED. THEY EVEN DEDUCT MONEY MONTHLY. LAST WEEK I CHECKED MY ACCOUNT AND SAW THAT 100 NAIRA WAS DEDUCTED FROM MY ACCOUNT. THE BANK TOLD US THAT THEY DONT CHARGE MONTHLY FEE. NIGERIAN BANKS PLEASE BUCKLE UP.
OYEYINKA OLUWA-ABODUNRIN Comment by OYEYINKA OLUWA-ABODUNRIN on December 25, 2009 at 10:28pm
i feel you brother. I truly do.
Sogbola Isaiah Comment by Sogbola Isaiah on December 4, 2009 at 2:42pm
9ce blog friend

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